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TotalDesk canceled is the only all-in-one support solution for WordPress. Including a ticket and notification system, live chat, knowledge base, reporting and integration module, it contains all the support features you need.
TotalDesk WordPress Plugin Demo
TotalDesk WordPress Plugin Features
- Tickets by year and month
- Envato
- Set custom icons for topics
- Group FAQs into topics
- Inform agents in notifications
- WooCommerce
- Tickets per system
- Email notifications
- Track FAQ Views
- XLS export
- Set defaults for new tickets
- Saved responses
- Start a conversation with a new topic
- 2 Roles: Agent & Reporter
- Set Inbox Archive Folder
- HTML WYSIWIG feedback form
- 3 Built-in Widgets
- Tickets per year
- Live FAQ Search
- Notify when a ticket has been created
- My Tickets Page
- Tickets by status
- Notify when someone has replied
- Every chat conversation will be recorded
- Tickets per month
- 3 new different ticket forms
- Set own ticket status
- Define a custom Project / Systems ticket
- Define custom ticket types
- Ticket overview
- Well documented
- Support for attachments
- Reporters and agents can respond to emails
- Desktop Notifications
- System logging / history
- Soft
- Notify when an agent has been assigned
- Send a message (new ticket) when no agent is online
- Release notifications
- Tickets by type
- Enter a chat with a given ticket ID
- Notify when a status has changed
- Inbox Recovery
- Order FAQs by view/popularity
- 2 layouts
- Create a ticket-based FAQ
- Tickets per agent
Download TotalDesk WordPress Plugin
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