TotalDesk 1.7.27 – Helpdesk, live chat, knowledge base and ticket system

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TotalDesk 1.7.27 - Helpdesk, live chat, knowledge base and ticket system
Free Download TotalDesk – CodeCanyon Helpdesk, Live Chat, Knowledge Base and Ticket System 20502693

TotalDesk canceled is the only all-in-one support solution for WordPress. Including a ticket and notification system, live chat, knowledge base, reporting and integration module, it contains all the support features you need.

TotalDesk WordPress Plugin Demo

TotalDesk WordPress Plugin Features

  • Tickets by year and month
  • Envato
  • Set custom icons for topics
  • Group FAQs into topics
  • Inform agents in notifications
  • WooCommerce
  • Tickets per system
  • Email notifications
  • Track FAQ Views
  • XLS export
  • Set defaults for new tickets
  • Saved responses
  • Start a conversation with a new topic
  • 2 Roles: Agent & Reporter
  • Set Inbox Archive Folder
  • HTML WYSIWIG feedback form
  • 3 Built-in Widgets
  • Tickets per year
  • Live FAQ Search
  • Notify when a ticket has been created
  • My Tickets Page
  • Tickets by status
  • Notify when someone has replied
  • Every chat conversation will be recorded
  • Tickets per month
  • 3 new different ticket forms
  • Set own ticket status
  • Define a custom Project / Systems ticket
  • Define custom ticket types
  • Ticket overview
  • Well documented
  • Support for attachments
  • Reporters and agents can respond to emails
  • Desktop Notifications
  • System logging / history
  • Soft
  • Notify when an agent has been assigned
  • Send a message (new ticket) when no agent is online
  • Release notifications
  • Tickets by type
  • Enter a chat with a given ticket ID
  • Notify when a status has changed
  • Inbox Recovery
  • Order FAQs by view/popularity
  • 2 layouts
  • Create a ticket-based FAQ
  • Tickets per agent

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